Registration Services Customer Survey
Help us shape how we deliver our Registration Service from The Story in the future and what, if any, additional digital methods you would be happy to use to access our services.
About our service
The Registration Service supports people through some of life’s biggest moments – from the joy of a new birth to the celebration of marriage or civil partnership, and the sadness of losing a loved one. We aim to provide caring, professional customer service during these important times.
Our main role is to carry out the legal registration of births, deaths, stillbirths, marriages, and civil partnerships in County Durham. Each year, we register around 5,000 deaths, over 2,000 births, and help deliver around 2,000 ceremonies.
In addition to legal registrations, we offer a range of ceremonies including:
- marriages and civil partnerships
- citizenship ceremonies
- naming ceremonies
- renewal of vows
- celebration ceremonies
We’re also responsible for licensing venues where couples can get married or form a civil partnership. These include hotels, castles, village halls, and even glamping sites. Here at The Story, we welcome couples daily and offer a choice of ceremony rooms and prices to help make each ceremony unique and memorable.