This website is run by Surface Impression on behalf of Durham County Council. Durham County Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This accessibility statement applies to

Compliance status

This website and supporting applications are partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliance(s) and/exemptions listed below.

Non-accessible content

Non-compliance with the accessibility regulations

Below is a list of the systems and sites which we have identified as not compliant and the accessibility compliance fails.

Collections search

. These could include, but are not limited to:

  • Screen Reader Compatibility: Some elements within the Collection Search System may not be fully compatible with screen readers. We are working to ensure that all interactive components are properly labelled and navigable.
  • Keyboard Navigation: Certain features of the Collection Search System may not be fully accessible using keyboard navigation. We are making continuous improvements to ensure that all functionality can be accessed without a mouse.
  • Alternative Text: Not all images and media within the Collection Search System currently have descriptive alternative text. We are working to provide comprehensive alternative text for all visual content.

Preparation of this accessibility statement

This statement was prepared in February 2024

The site was assessed using a combination of automated and manual checking by both Surface Impression and Durham County Council’s web team.

The statement was last reviewed on 13 June 2024.

Feedback and contact information

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page, think we’re not meeting accessibility requirements or have any feedback, please us our contact us page.

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, see our communication support page.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the  Equality Advisory and Support Service (EASS).

Under the Equality Act 2010 we must ensure we do not unlawfully discriminate in our service delivery and make reasonable adjustments for people with disabilities where necessary. We are constantly working to improve the accessibility and usability of our site.